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Senior Software Engineer

Zoom is a leading collaboration platform that helps people stay connected and get more done together. They are seeking a Senior Software Engineer to design and build Quality Management capabilities for their Contact Center platform, collaborating with cross-functional teams to deliver scalable solutions that enhance customer service operations.

Customer Retention Lead

Zoom is a company dedicated to helping people stay connected and communicate effectively through their collaboration platform. They are seeking a strategic and data-driven Churn Segment Leader to develop and implement strategies to mitigate churn and increase retention among their Solopreneur and Micro customer base.

Monetization Manager

Zoom Communications is seeking an experienced and highly motivated Monetization Manager to join their pricing team. The role involves creating monetization initiatives, identifying revenue growth opportunities, and defining global pricing models while collaborating with cross-functional teams.

Zoom Communications is seeking a Senior Software Engineer to design and build end-to-end Quality Management capabilities for their Contact Center platform. The role involves developing scalable backend services and APIs, integrating AI/ML capabilities, and mentoring other engineers to enhance operational readiness.

Zoom Communications is seeking a strategic and data-driven Customer Retention Lead to focus on their Solopreneur and Micro customer base. This role involves developing and implementing strategies to mitigate churn and enhance customer retention, while collaborating with various teams and reporting progress to executive leadership.

Machine Learning Engineer - AI Agent

Zoom is a company focused on enhancing communication through innovative technology. As a Machine Learning Engineer on the GenAI Engineering team, you will develop and enhance AI algorithms for the AI Companion product, collaborating with researchers and engineers to achieve significant advancements in agentic AI.

Lead Product Manager, Zoom Phone

Zoom is a company focused on building the best collaboration platform for the enterprise, and they are seeking a Lead Product Manager for Zoom Phone. This role involves leading the development of telephony features and ensuring they drive user engagement and business impact.

Online Lifecycle & CRM Marketing Senior Manager

Zoom is seeking a Lifecycle CRM & Marketing Senior Manager to drive customer engagement, retention, and growth through a unified CRM and lifecycle strategy. The role focuses on designing scalable engagement programs and collaborating with various teams to enhance customer interactions and deliver personalized experiences.

Zoom Communications is seeking a Lifecycle CRM & Marketing Sr. Manager to drive customer engagement, retention, and growth through a unified CRM and lifecycle strategy. The role involves designing scalable engagement programs and collaborating with various teams to enhance customer interactions and deliver personalized experiences.

Partner Solution Engineer - Zoom Virtual Agent

Zoom is seeking a ZVA Partner Solution Engineer to lead technical enablement for Zoom Virtual Agent across its partner ecosystem. The role involves equipping partners to design, position, and deploy Zoom Virtual Agent solutions, turning complex GenAI concepts into partner-ready guidance.