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AI helpdesk resolving IT, HR, and CS tickets in Slack

Co-founder, CEO

Co-founder, CTO

Unthread: Interview With Founder Tom Bachant About Conversational Ticketing And AI-Powered Support Automation

Unthread Announces Their Model Context Protocol (MCP), Simplifying AI Integration Across Workplace Systems

Unthread has a plan for cleaning up Slack and will show off its tech at TechCrunch Disrupt 2025

Innovation Takes Center Stage with Scores of New Products Being Launched at HR Tech 2025 Next Week

Customer Success Manager

Unthread is focused on transforming customer support through AI-powered automations integrated with Slack. The Customer Success Manager will be responsible for onboarding customers, ensuring their engagement, and building strong relationships to enhance customer satisfaction and retention.

Founding Account Executive (AE)

Unthread is a seed-stage startup powering support for everything from small startups to Fortune 500 companies. They are looking for their first Account Executive to work directly with the CEO and head of growth to build out a scalable sales motion, focusing on lead generation, engagement, and collaboration.