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Empathic AI agents for commerce customer support and insights

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Talent Ops Specialist

Siena is the Agent of Record for consumer brands, using AI agents to manage the customer journey across support, shopping, and social interactions. The Talent Ops Specialist will own the candidate's first experience end to end, including triage, first-round screening, feedback, follow-through, scheduling, recruiting operations, and candidate communications. The role also involves maintaining Ashby, using AI tools in workflows, and providing occasional sourcing support.

Strategic Account Manager

Siena AI is a company focused on enhancing customer journeys for consumer brands through innovative solutions. They are seeking a Strategic Account Manager to own the commercial relationships with high-value brands, driving renewals and expansions while ensuring strong executive relationships and measurable outcomes.

Siena AI is the Agent of Record for consumer brands, combining customer support, shopping, and social agents on a shared intelligence layer. The Strategic Account Manager owns commercial relationships with high-value Growth and Strategic accounts, driving renewals, expansion, executive trust, account planning, customer ROI, and cross-functional execution. The role also requires strong product and AI fluency, including hands-on prompt engineering experience.

Strategic Account Manager - London

Staff Software Engineer

Siena AI is the Agent of Record for consumer brands, creating a unified platform that enhances customer journeys. They are seeking a Staff Software Engineer to set technical direction, tackle complex problems, and elevate the engineering team across the full stack and lifecycle of their platform.

Solutions Engineer

Siena AI is a company that provides a unified customer journey solution for consumer brands. They are seeking a Solutions Engineer to manage the technical aspects of deals, including demos, integrations, and proof-of-concept trials, while collaborating closely with sales and engineering teams.

Solutions Engineer - Remote

Senior Fullstack Engineer

Siena AI is a company that acts as the Agent of Record for consumer brands, aiming to streamline customer management through a unified platform. They are seeking a Senior Fullstack Engineer to own significant parts of their platform, tackle complex problems, and collaborate with product teams to deliver high-performance systems.

Siena AI is a company that redefines customer journey management for consumer brands through a single agent platform. They are seeking a Solutions Engineer to lead technical pre-sales, manage proof-of-concept trials, and collaborate with cross-functional teams to drive integration and solution design.

Product Specialist

Siena AI is a company that acts as the Agent of Record for consumer brands, streamlining their customer journey across various tools. The Product Specialist role involves becoming an expert on the platform, diagnosing agent behavior, and facilitating communication between customers and product management to shape future developments.

Product Education & Community Lead

Siena AI is the first intelligence layer for customer experience, creating an operating system of AI agents that enhance customer interactions. The Product Education & Community Lead will be responsible for developing product fluency, enabling sales, and building a community around the product to drive customer engagement and success.

Forward Deployed Product Manager, Agents

Siena AI is transforming customer experience through an innovative operating system of AI agents. As a Forward Deployed Product Manager, you will own the deployment outcomes for strategic accounts, driving automation and product improvements based on deployment insights.