Engineering

Business Development

Accounting

Product Management

Support

Marketing

Sales

Information Technology

Human Resources

Finance

Program and Project Management

Entrepreneurship

Co-Founder, CEO

Intel Capital: RouteThis

RouteThis Announces $25M Series A to Help ISPs and Smart Home Brands Deliver Flawless WiFi Connectivity to Their Customers

RouteThis Names Tom Lieu as Chief Financial Officer to Support Next Stage of Growth

Kinetic’s Whole-Home Wi-Fi Installs Surpassed Half-Million Homes

Senior Customer Success Manager - Enterprise

RouteThis is a Waterloo-based B2B software company on a mission to intelligently automate customer support experiences. As the Senior Customer Success Manager - Enterprise, you will drive the strategy and success of Enterprise tier accounts, focusing on customer health and renewal rates.

Senior AI Developer

RouteThis is on a mission to revolutionize technical support by building AI-powered solutions for Internet Service Providers and Smart Home companies. They are seeking a Senior AI Developer to lead the development of agentic AI systems that address real-world connectivity issues and enhance customer interactions through innovative engineering solutions.

RouteThis is a SaaS company headquartered in Kitchener-Waterloo, transforming how ISPs and smart home brands handle support. They are seeking a Senior AI Developer who will build AI systems to solve connectivity issues and lead evaluations of LLM usage for safety and performance. The role involves mentoring engineers, designing workflows, and partnering with product teams to develop intelligent solutions.

RouteThis is a Waterloo-based B2B software company on a mission to intelligently automate customer support experiences with a market-leading platform. The Senior Customer Success Manager will drive the strategy and execution for Enterprise tier accounts, ensuring high customer health and renewal rates.

Senior Enterprise Account Executive

RouteThis is a fast-growing tech company on a mission to revolutionize technical support through AI-powered solutions. They are seeking a highly motivated Senior Enterprise Account Executive to drive new revenue through Enterprise sales, manage global accounts, and ensure customer satisfaction while exceeding sales goals.