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Customer Support, also Co-Founder & CEO

Co-Founder

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UNITED STATES SECURITIES AND EXCHANGE COMMISSION

Technical Recruiter

Pylon is a Series B, AI-native B2B company building the next generation of customer support. As a founding technical recruiting hire, you'll play a mission-critical role in shaping our hiring strategy and scaling our technical and engineering teams, working directly with leadership to attract and close talent that will drive growth.

GM EMEA

Pylon Labs is a Series B company focused on building a B2B post-sales support platform powered by conversational data. They are seeking a GM for their new London office to close EMEA deals, build a team, and adapt sales strategies for European markets.

VP GTM EMEA

Pylon Labs is a Series B funded company focused on building a B2B post-sales support platform. They are seeking a VP GTM for EMEA to establish their London office, manage the EMEA sales team, and drive revenue growth in the region.

Software Engineer (AI Infra)

Pylon Labs is building an all-in-one B2B post-sales support platform powered by conversational data. They are seeking a Software Engineer to build platforms that power AI features and improve the quality and performance of these features.

Pylon is building the future of B2B post-sales support with an all-in-one platform powered by conversational data. They are seeking a Software Engineer to build and improve AI features and platforms, focusing on performance and observability.

Software Engineer (AI Agents)

Pylon Labs is building an all-in-one B2B post-sales support platform powered by conversational data. They are seeking a Software Engineer to develop AI features, focusing on rapid iteration based on customer feedback and improving the quality and performance of existing AI functionalities.

Senior Software Engineer

Pylon is a company focused on building a real-time customer operations platform to enhance communication between businesses and their customers. They are seeking a Senior Software Engineer to help develop their web app and contribute to their event-driven workflow engine powered by conversational data.

Frontend Software Engineer

Pylon is building the first customer support platform built for B2B companies, and they are seeking a Frontend Software Engineer to join their team. The role involves developing an all-in-one support platform powered by conversational data, focusing on productivity and efficient code delivery.

Implementation Engineer

Pylon Labs is building an innovative B2B post-sales support platform. The Implementation Engineer will be responsible for managing end-to-end migrations, ensuring product fluency, and providing expert support to customers during the implementation process.

Solutions Engineer

Pylon Labs is building a comprehensive B2B post-sales support platform that leverages conversational data and intelligence to enhance customer operations. They are seeking a Solutions Engineer who will engage directly with customers, assist in migrating their support systems to Pylon, and become an expert in both Pylon and the systems being replaced.