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CoFounder and CEO

Co-founder & CTO

Nexus Venture Partners Portfolio: Observe.AI

Observe.AI named a Cool Vendor in 2025 Gartner® Cool Vendors in Customer Service and Support Technology report

Eighth Annual AI Breakthrough Awards Program Honors "Breakthrough" Artificial Intelligence Technologies Around the World

Observe.AI Unveils AI Agents for Voice of Customer Intelligence

Customer Success Manager

Observe.AI is an enterprise-grade Customer Experience AI platform that optimizes contact centers through AI-driven solutions. The Customer Success Manager will drive customer adoption and retention by acting as a trusted advisor and collaborating with stakeholders to implement AI agents and improve operational efficiency.

Senior Customer Success Manager

Observe.AI is the enterprise-grade Customer Experience AI platform that unifies conversations, intelligence, and action to turn contact centers into performance engines. We are seeking a Senior Customer Success Manager to lead adoption, value realization, and long-term partnership across a portfolio of strategic enterprise accounts.

Observe.AI is the enterprise-grade Customer Experience AI platform that unifies conversations, intelligence, and action to turn contact centers into performance engines. The Customer Success Manager will be responsible for solution adoption, empowering Contact Centers to deploy tools that can drive customer retention.

Senior Customer Success Manager (West Coast)

Sr. Director, Revenue Operations

Observe.AI is the enterprise-grade Customer Experience AI platform that unifies conversations, intelligence, and action to enhance contact center performance. As the Sr. Director of Revenue Operations, you will architect and lead a comprehensive RevOps function that integrates various business units to drive scalable revenue growth and improve decision-making through data-driven strategies.

Observe.AI is the enterprise-grade Customer Experience AI platform that unifies conversations, intelligence, and action to turn contact centers into performance engines. As Sr. Director of Revenue Operations, you will own and architect the operating system that powers the company's next phase of global growth, building a world-class RevOps function and unifying Sales, Marketing, Customer Success, and Partnerships under a cohesive operating model.

Senior Enterprise Account Executive

Observe.AI is an enterprise-grade Customer Experience AI platform that enhances contact center performance through automation and intelligence. They are seeking a Senior Enterprise Account Executive to manage territory strategy, lead complex sales cycles, and build a scalable AI agent motion within enterprise accounts.

Senior Enterprise Account Executive (Midwest Territory)

Director, Product Management

Observe.AI is the enterprise-grade Customer Experience AI platform that unifies conversations, intelligence, and action to turn contact centers into performance engines. They are seeking a Director of Product Management to build and scale production-grade AI agents that power real-time, enterprise-critical workflows, translating advances in AI into measurable enterprise impact.

Observe.AI is an enterprise-grade Customer Experience AI platform that unifies conversations, intelligence, and action. They are seeking a Director of Product Management to build and scale production-grade AI agents that power real-time workflows, translating AI breakthroughs into enterprise impact while leading the Insights charter.

Observe.AI is the enterprise-grade Customer Experience AI platform that unifies conversations, intelligence, and action to enhance contact center performance. They are seeking a Senior Enterprise Account Executive to own territory strategy, lead complex sales cycles, and drive operational excellence in enterprise accounts.

Senior Enterprise Account Executive (Northwest Territory)

Observe.AI is the enterprise-grade Customer Experience AI platform that unifies conversations, intelligence, and action to turn contact centers into performance engines. They are seeking a Senior Enterprise Account Executive to build and execute territory strategy across enterprise accounts, lead complex technical sales, and operate with modern sales tools to enhance productivity and influence enterprise AI adoption.