Engineering

Business Development

Arts and Design

Accounting

Product Management

Operations

Marketing

Support

Sales

Information Technology

Human Resources

Quality Assurance

Finance

Program and Project Management

President and Co-CEO

EVP, Global Alliances

Live-monitoring of agent instances to trigger automation

Live-Monitoring to Trigger Communication Actions via an In-House Management …

Business Reporter: Making personalisation work in contact centres

Transforming the contact centre landscape with innovation and personalisation

Technical Design Analyst

Intradiem is a technology company focused on reinventing customer service through automation. The Technical Design Analyst will support technical discussions with clients, ensure integration compatibility, and drive technical design tasks to facilitate client implementation.

Intradiem is a technology company on a mission to reinvent customer service through automation. The Technical Design Analyst will support technical discussions with clients, ensure integration compatibility, and drive technical design tasks to support client implementation.