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SMS conversational platform for property and casualty insurance carriers

CEO and co-founder

Chief Growth Officer

Hi Marley Launches Unite™, Giving Carriers More Control Over Insurance Communication Across the Service Provider Network

Hi Marley Expands Proven Claims Communication Platform Into Policyholder Service

Hi Marley Appoints CTO Jonathan Tushman as Chief AI Officer

WHOOP Announces the Massachusetts AI Coalition Formed to Unite Leading Companies, Builders, and Investors to Advance AI Innovation Across the Commonwealth, as Founding Chair

Director, Customer Experience & Scaled Success

Hi Marley is transforming communication in the property and casualty insurance industry through AI-powered software that connects carriers and their customers during claims. The Director, Customer Experience & Scaled Success will define and build scalable customer engagement programs, journeys, and systems that drive product adoption, customer value, retention, and advocacy. The role partners cross-functionally to optimize customer experiences and improve operational leverage.

Hi Marley is on a mission to transform how the P&C industry communicates, and they are seeking a Scaled Success / Customer Experience Leader to define and evolve customer engagement at scale. This leadership role involves building programs and systems to help customers adopt products successfully and deepen their partnership with Hi Marley over time.

Sr. Customer Success Manager

Hi Marley is on a mission to transform how the P&C industry communicates, making those moments faster, easier, and more empathetic for carriers and the customers they serve. They are seeking a Sr. Customer Success Manager to maintain high levels of customer satisfaction by building lasting relationships and ensuring customers realize full value from their investment with Hi Marley.

Principal Industry Strategist (Property & Casualty)

Hi Marley is on a mission to transform how the P&C industry communicates, making those moments faster, easier, and more empathetic for carriers and the customers they serve. They are seeking a Principal Industry Strategist to lead the development of innovative communication solutions for P&C insurance, focusing on customer service and sales strategy. This role involves shaping product direction and driving thought leadership to enhance the company's impact in the industry.

Principal AI Platform Engineer

Hi Marley is on a mission to transform how the P&C industry communicates, making those moments faster, easier, and more empathetic for carriers and the customers they serve. They are seeking a Principal AI Platform Engineer to build the foundational infrastructure for their AI Operations team, focusing on AWS technologies and internal governance systems.

Sr. Software Engineer

Hi Marley is on a mission to transform how the P&C industry communicates, making those moments faster, easier, and more empathetic for carriers and the customers they serve. They are seeking a Sr. Software Engineer who is passionate about building high-quality software that makes a real impact by delivering distributed, scalable systems for meaningful connections.

Hi Marley is on a mission to transform how the P&C industry communicates, making those moments faster, easier, and more empathetic for carriers and the customers they serve. They are seeking a Sr. Software Engineer who will help deliver distributed, scalable systems that power meaningful connections between carriers and their customers.

Principal Software Engineer

Hi Marley is on a mission to transform how the P&C industry communicates, making those moments faster, easier, and more empathetic for carriers and the customers they serve. They are seeking a Principal Software Engineer to tackle high-leverage technical problems and mentor engineers while driving complex initiatives from architecture through delivery. This role involves setting technical direction, leading teams, and building AI-powered software solutions in a collaborative environment.

Hi Marley is on a mission to transform how the P&C industry communicates, making those moments faster, easier, and more empathetic. They are seeking a Sr. Software Engineer who will design, build, and deliver scalable software that enhances connections between carriers and customers, while also mentoring peers and contributing to technical strategy.

Director, Customer Deployment & Delivery

Hi Marley is on a mission to transform how the P&C industry communicates, making those moments faster, easier, and more empathetic for carriers and the customers they serve. They are seeking a strategic and customer-obsessed Director to lead their Customer Deployment & Delivery organization, responsible for ensuring customers achieve meaningful business outcomes and evolving the delivery model as the product portfolio expands.