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Sales AI and Experience Orchestration Director

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. The AI and Experience Orchestration Director brings deep expertise in AI powered customer experience to account teams and clients, helping to translate client’s business goals into impactful AI use cases that deliver measurable outcomes.

Director, Partner Sales - North America

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. The Director, North America Partner Sales will lead a team responsible for building and executing a high-impact partner pipeline across the region, driving revenue growth through effective leadership and engagement with strategic partners.

Senior Manager - HR Transformation & Operations

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. The Senior Manager - HR Transformation & Operations leads the strategy, design, and delivery of HR analytics and performance measurements across the global People Operations organization, transforming data into actionable insights that guide decision making and demonstrate business value.

Business Development Representative

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. The Business Development Representative (BDR) is responsible for driving high-quality pipeline growth through inbound and outbound efforts, qualifying leads, and collaborating with Account Executives to create new opportunities.

Senior Account Executive, Enterprise

Genesys is a global company that empowers organizations to enhance customer and employee experiences through its AI-powered platform. The Senior Account Executive is responsible for driving revenue growth and managing sales opportunities by aligning solutions with customer needs and coordinating resources throughout the sales pipeline.

Senior Account Executive, State and Local Government

Genesys is hiring talented sales professionals in the State & Local Government market. As a senior seller, you’ll be responsible for growth and adoption among existing accounts while securing net new customer business.

Solution Engineer

Genesys is a leading company that empowers organizations to enhance customer and employee experiences through its AI-powered platform. The Solutions Engineer plays a critical role in supporting the sales process by demonstrating product value, guiding clients through trial phases, and providing technical sales support to drive revenue.

Staff Product Manager - Customer Profile

Genesys is a company that empowers organizations to improve customer experiences through its AI-powered platform. The Staff Product Manager will lead initiatives in identity, data, and streaming architecture to enhance the Unified Customer Profile and ensure personalized, context-aware experiences at scale.

Executive Customer Success Manager

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. The Executive Customer Success Manager will guide enterprise customers toward measurable success with Genesys Cloud CX by driving adoption and delivering tangible business outcomes.