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AI-powered customer experience and contact center platform

Chairman and CEO

Chief Technology Officer

The 24 Largest US Funding Rounds of June 2026

Why Genesys sees customer experience as AI’s biggest enterprise opportunity

Genesys strengthens leadership in partner ecosystem to accelerate agentic AI adoption

Genesys Strengthens Partner Ecosystem Leadership to Accelerate Agentic AI Adoption

Senior Product Owner, Zuora Billing

Genesys is a company that empowers organizations to create better customer experiences through AI-powered experience orchestration. They are seeking a Senior Product Owner for the Zuora Billing platform, responsible for driving the product roadmap and collaborating with various teams to ensure effective billing capabilities.

Director, Product Management

Genesys is a leading company in AI-powered experience orchestration, helping organizations improve customer experiences. They are seeking a Director of Outbound Engagement to lead the transformation of outbound communications into intelligent, AI-driven engagement experiences across various channels.

Genesys is a company that helps organizations create better customer experiences through AI-powered experience orchestration. They are seeking a strategic and execution-oriented Director of Outbound Engagement to lead the transformation of outbound communications into intelligent, AI-driven engagement experiences and to define and execute the product strategy for outbound solutions.

Business Development Director - EMEA

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. As Business Development Director for the Europe, Middle East and Africa region, you will lead a high-performing team to generate pipeline and accelerate revenue growth.

Senior Account Executive, Commercial

Genesys helps organizations create better customer experiences through AI-powered experience orchestration. The Senior Account Executive will expand market presence, generate new business opportunities, build and maintain sales pipelines, grow existing customer relationships, and collaborate with BDRs, marketing, and solution consultants to drive account success.

Regional Partner Sales Manager

Genesys helps organizations create better customer experiences through AI-powered experience orchestration. The Regional Partner Sales Manager will build strategic relationships with Technology Solutions Distributor partners, drive pipeline and bookings, and coach partners to win business through the Genesys channel.

Senior AI Architect

Genesys helps organizations create better customer and employee experiences through its AI-powered experience orchestration platform. The Senior AI Architect, Presales will design production-ready AI architectures for enterprise customer experience use cases, lead strategic presales engagements, validate prototypes and pilots, and guide customers on AI integrations, governance, scalability, and business outcomes.

Business Finance Manager - Customer Success

Genesys provides AI-powered experience orchestration technology that helps organizations improve customer and employee experiences. The Finance Manager supporting Customer Success will turn financial and operational data into insights on renewals, retention, pipeline, ARR, and Technical Account Manager programs, while supporting planning, performance management, and executive decision-making. The role will also advance the use of AI, analytics, and automation to improve Strategic Finance reporting and decision support.

Manager, Receivables Management Reporting & Analytics

Genesys empowers organizations to create better customer and employee experiences through its AI-powered experience orchestration platform. The Manager, Receivables Management Reporting & Analytics will lead operational reporting, dashboards, and performance analytics across Receivables Management, transforming complex data into actionable insights. The role partners with Finance and Receivables stakeholders to improve KPI visibility, data integrity, reporting automation, and operational decision-making.

Manager, Receivables Management Reporting & Analytics

Account Executive, Commercial

Genesys provides AI-powered customer and employee experience orchestration through its Genesys Cloud platform. The Account Executive will identify new market opportunities, generate and manage sales pipeline, expand market presence, and grow existing customer relationships through targeted prospecting, account planning, and cross-functional collaboration.