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Genesys to Deliver Comprehensive Customer Engagement on WhatsApp

Sabio Group Achieves Genesys Elite Partner Status

Amazon, Genesys, and Zoom Lead in CCaaS

Marquis Who's Who Honors Kelsi Hall for Expertise and Leadership in Public Sector AI Innovation

QAOps - Software Engineer

Genesys is a company that empowers organizations to improve customer and employee experiences through its AI-powered platform. The QAOps - Software Engineer role focuses on ensuring the quality and reliability of a real-time routing engine, collaborating with cross-functional teams to shape testing strategies and enhance system resilience.

Lead Test Engineer

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. As a Lead Software Engineer in Test, you will design test strategies for new features and drive the testing effort as part of a cross-functional team.

Senior AI Architect

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. The Genesys AI Architect is a senior presales AI specialist responsible for driving strategic AI opportunities, scaling the field through technical enablement, and shaping product direction based on customer feedback.

Senior Director, Sales Transformation

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. This role will lead the Sales Transformation team, focusing on AI strategy, CRM transformation, and sales technology rationalization to drive customer loyalty and operational improvements.

Genesys is a company that empowers organizations to enhance customer and employee experiences through its AI-powered platform. The Senior Director of Sales Transformation will lead the Sales Transformation team, focusing on AI strategy, CRM transformation, and the rationalization of the Sales technology stack to drive customer loyalty and operational improvements.

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. The Senior AI Architect is a senior presales AI specialist responsible for driving strategic AI opportunities, scaling the field through reusable assets, and shaping product direction through customer feedback.

Staff Product Enablement Specialist

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. As a Product Enablement Specialist, you will elevate Product Management capability through scalable learning experiences and enablement programs, working closely with Product leaders and other stakeholders.

Business Development Representative

Genesys is a global leader in Customer Experience (CX) and cloud technology, empowering organizations to create exceptional experiences for their customers and employees. As a Business Development Representative, you will drive new business growth through strategic outbound prospecting, collaborating closely with Account Executives to engage senior stakeholders and build a strong pipeline aligned with regional growth objectives.

Director, Web Engineering

Genesys is a global leader in customer experience solutions, and they are seeking a Director of Web Engineering to drive the evolution of their digital platform. This role involves shaping the user experience on Genesys.com by overseeing the strategy, architecture, and execution of the enterprise web platform, while leading modernization initiatives and collaborating with senior leaders.

Senior Account Executive, Government

Genesys is hiring talented sales professionals in the State & Local Government market. As a senior seller, you’ll be responsible for growth and adoption among existing accounts while securing net new customer business.