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Co-Founder & CEO 

Vice President of Customer Experience and Success

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Senior Product Designer

Forethought is a company that offers advanced AI agents for customer experience. The Senior Product Designer will lead innovative initiatives and collaborate with cross-functional teams to enhance the customer service product experience through effective design leadership and user research.

Forethought is a company that offers advanced AI agents for customer experience, handling billions of interactions for leading companies. The Senior Product Designer will lead innovative initiatives and collaborate with cross-functional teams to enhance the customer service product experience through effective product design leadership and user research.

Senior Full Stack Engineer

Forethought is a company that offers advanced AI agents for customer experience, handling billions of interactions for leading companies. They are seeking a Senior Full Stack Engineer to design and build AI-powered products that enhance the customer support experience, working closely with various teams to develop features and solutions.

Full Stack Engineer  | AI/SaaS

Customer Marketing Manager

Forethought is a company that offers advanced AI agents for customer experience. They are seeking a Customer Marketing Manager to build programs that engage, retain, and grow their customer base, focusing on customer engagement efforts, lifecycle campaigns, and customer advocacy.

Forethought is a company that offers advanced AI agents for customer experience. They are seeking a Customer Marketing Manager to develop programs that engage and retain their customer base, focusing on lifecycle campaigns and customer advocacy.

Engineering Manager

Forethought is a company that offers advanced AI agents for customer experience, handling billions of interactions for leading companies. They are seeking an Engineering Manager to lead a team of engineers, manage technical architecture, and support core development, all while impacting the customer experience through scalable AI solutions.

Forethought is an AI-native platform for enterprise customer support, trusted by leading companies like Upwork and Grammarly. They are seeking a talented Engineering Manager to lead a team of engineers, oversee technical architecture, and contribute to core development, impacting over 1 billion monthly interactions.

Forethought is a company that offers advanced AI agents for customer experience, handling billions of interactions for major companies. They are seeking a Senior Full Stack Engineer to design and build AI-powered products that enhance customer support, collaborating with various teams to create effective solutions.

Engagement Manager (Implementation)

Forethought is a pioneering company in AI for customer experience, and they are seeking a dedicated Engagement Manager to join their team. The role involves leading the successful deployment of AI solutions for clients, ensuring customer satisfaction and measurable impact through effective onboarding and communication.