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Voice AI for automating customer support calls

Co-Founder, CEO

Co-Founder & President

Forum Ventures Portfolio

Flip CX Raises $20M to Expand AI That Automates 90% of Customer Service Calls

The Weekly Notable Startup Funding Report: 1/19/26

#NYCtech Week in Review: 1/11/26 – 1/17/26

Events Marketing Manager

Flip is a B2B AI company serving the retail, healthcare, and transportation industries. The Events Marketing Manager will own Flip's event presence end to end, including trade shows, conferences, brand activations, client experiences, and internal events. The role is responsible for planning, budgets, vendor management, on-site execution, team leadership, ROI tracking, and post-event follow-through.

Event Marketing Manager

Content & Social Manager

Flip is a B2B AI company focused on customer support solutions for retail and healthcare organizations. The Content & Social Manager will lead Flip’s LinkedIn presence, paid marketing strategy, content creation, client storytelling, website copy, SEO/AEO initiatives, and support for events and client gifting.

Recruiting Coordinator

Flip is a Voice AI company serving retail and healthcare brands. The Recruiting Coordinator will support the full recruiting lifecycle, including sourcing candidates, coordinating interviews, maintaining ATS data, conducting initial screens, and partnering with recruiters and hiring managers in an AI SaaS environment.

Staff Software Engineer

Flip builds AI voice agents that handle millions of real customer conversations for major brands, healthcare providers, and transportation companies. The Staff Software Engineer will build and operate production-scale agent systems across vertical engineering, platform engineering, inference, and DevOps, with a focus on real-time reliability and customer impact.

Flip builds AI voice agents that handle millions of real customer conversations for major brands, healthcare providers, and transportation companies. The Staff Software Engineer will build and own production-scale agent systems across vertical engineering, platform engineering, inference, and DevOps, including real-time voice infrastructure, orchestration, integrations, and deployment systems.

Product Manager

Flip is a B2B AI company focused on customer support automation for retail and healthcare organizations. The Product Manager will own product areas end to end, defining direction and driving execution across voice experiences, AI automation, APIs, and real-time decisioning while improving measurable customer and business outcomes.

Customer Success Manager

Flip is a company that provides Voice AI solutions for eCommerce and healthcare brands. They are seeking Customer Success Managers to lead product implementation, build relationships with customers, and ensure a successful customer journey.

Flip is a company that specializes in providing Voice AI solutions for eCommerce and healthcare brands. They are seeking Customer Success Managers to lead product implementation and build lasting relationships with customers, ensuring their success and satisfaction with the product.

Senior Client Success Manager

Flip is a B2B AI company focused on customer support solutions for the retail and healthcare industries. The Senior Client Success Manager will drive enterprise customer outcomes by supporting product evaluation, leading implementation and ongoing relationships, configuring and troubleshooting the platform, and partnering with Sales, Product, Engineering, and Marketing.

Flip is a B2B AI company focused on customer support solutions for retail and healthcare organizations. The Senior Client Success Manager will drive customer value from implementation through the full client relationship, configure and troubleshoot the platform, build trusted enterprise relationships, and collaborate with Sales, Product, Engineering, and Marketing teams.