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Flip CX Raises $20M to Expand AI That Automates 90% of Customer Service Calls

The Weekly Notable Startup Funding Report: 1/19/26

#NYCtech Week in Review: 1/11/26 – 1/17/26

Flip Raises $20 Million in Series A

Enterprise Customer Success Manager

Flip is a company that provides innovative voice AI solutions, trusted by numerous brands for managing customer interactions. The Enterprise Customer Success Manager will be responsible for ensuring customer satisfaction, optimizing product performance, and building strong relationships with clients in the healthcare or eCommerce sectors.

Recruiting Coordinator

Flip is a dynamic company specializing in Voice AI solutions for eCommerce and healthcare brands. As a Recruiting Coordinator, you will support the full recruiting lifecycle, engage with candidates, and ensure a seamless candidate experience while gaining exposure to hiring in a high-growth startup environment.

Flip is an innovative company that provides Voice AI solutions for eCommerce brands and healthcare providers. As a Recruiting Coordinator, you will play a critical role in building the team by supporting the full recruiting lifecycle and ensuring a seamless candidate experience in a fast-paced AI SaaS environment.

Flip is a company that provides voice AI solutions for various industries including healthcare and e-commerce. They are seeking an Enterprise Customer Success Manager to build relationships with clients, ensure successful implementation of their product, and drive customer satisfaction and growth.

Director of Customer Success - Healthcare

Flip is a company that specializes in voice AI solutions for various industries, including healthcare. The Director of Customer Success will build and own high-impact customer relationships, ensuring that Flip becomes a vital tool in customers' tech stacks while leading the customer lifecycle and scaling a world-class customer success organization.

Flip is a dynamic company that specializes in voice AI solutions for various industries including healthcare. The Director of Customer Success will be responsible for managing key customer relationships, leading the customer lifecycle, and building a world-class customer success organization.

Flip is a company that provides innovative voice AI solutions for various brands, and they are seeking a Director of Customer Success to lead and enhance customer relationships. This role involves owning strategic outcomes for customers, leading the full customer lifecycle, and building a world-class customer success organization.

Flip is a dynamic company that provides voice AI solutions for various brands, including notable names like Tory Burch and the NFL. They are seeking a Director of Customer Success in Healthcare to build and manage high-impact customer relationships, ensuring successful outcomes and scaling the customer success organization.

Product Insights Analyst

Flip is a company that builds AI-powered call automation for customer support, operating at scale across various industries. The Product Insights Analyst role involves analyzing call and usage data to provide insights that inform product decisions and improve customer experiences.

Product Manager

Flip is a company that builds AI-powered call automation for customer support, aiming to enhance customer experience and operational efficiency. They are seeking a Product Manager to own product areas end to end, driving execution and making informed decisions based on customer feedback and call data.