Engineering

Community and Social Services

Business Development

Arts and Design

Administrative

Accounting

Product Management

Operations

Military and Protective Services

Media and Communication

Support

Marketing

Sales

Research

Information Technology

Human Resources

Finance

Entrepreneurship

Voice AI for automating customer support calls

Co-Founder, CEO

Co-Founder & President

Forum Ventures Portfolio

Flip CX Raises $20M to Expand AI That Automates 90% of Customer Service Calls

The Weekly Notable Startup Funding Report: 1/19/26

#NYCtech Week in Review: 1/11/26 – 1/17/26

Staff Software Engineer

Flip builds AI voice agents that handle customer conversations at production scale. The Staff Software Engineer will build and operate agent workflows, the orchestration platform, and the inference and infrastructure systems supporting live voice and other modalities.

Flip is hiring a Staff Software Engineer to build and operate AI voice agents and the systems that support them. The role spans agent workflows and integrations, orchestration platforms, and production-scale model inference and DevOps infrastructure.

Staff Product Manager

Flip builds AI-powered customer support automation for retail and healthcare. The Staff Product Manager owns product direction and execution for core voice experiences and automation capabilities, driving measurable customer and business outcomes.

Flip builds AI-powered customer support products for enterprise clients. The Staff Product Manager will own complex product areas end to end, translating client problems into scalable products and measurable outcomes while partnering closely with engineers and leading product teams.

Customer Success Manager

Flip provides Voice AI solutions for eCommerce, retail, and healthcare customers. The Customer Success Manager leads product implementation and owns customer relationships, helping customers achieve key metrics, shaping the product based on customer needs, and supporting customer community engagement.

Senior Client Success Manager

Flip is hiring a Senior Client Success Manager to help enterprise customers realize business impact from its customer support platform. The role leads product evaluation and implementation, supports customers throughout the relationship, and collaborates with Sales, Product, Engineering, and Marketing to improve outcomes and customer experiences.

Product Manager

Flip is hiring a Product Manager to own product areas end to end, from defining direction and shaping solutions to driving execution. The role focuses on voice experiences, AI-powered automation, and measurable customer and business outcomes.

Flip is a company that builds AI-powered call automation for customer support. They are seeking a Product Manager to own product direction and execution, balancing customer experience and technical constraints while driving improvements in automation and user experience.

Events Marketing Manager

Flip provides industry-specific B2B AI customer support solutions. The Events Marketing Manager owns Flip’s event presence end to end, including trade shows, conferences, client experiences, brand activations, and internal events, to support growth across retail, healthcare, and transportation.

Event Marketing Manager

Flip is a company that specializes in providing Voice AI solutions for eCommerce and healthcare brands. They are seeking Customer Success Managers to lead product implementation and build lasting relationships with customers, ensuring their success and satisfaction with the product.