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Analytics software and decision intelligence for businesses

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Senior AI Harness Engineer

FICO is seeking a Senior AI Harness Engineer to join its engineering team and help establish the discipline of Harness Engineering. The role focuses on designing, developing, deploying, and supporting controls, feedback loops, guardrails, testing, and observability that guide AI coding agents toward reliable, maintainable, production-grade software.

Strategic Customer Success Manager - Credit Risk Domain

FICO is seeking a Strategic Customer Success Manager to serve as an executive partner to high-value customers. The role owns account retention, expansion, executive alignment, and transformational outcomes while applying deep credit risk and financial services expertise to connect FICO’s platform capabilities with customer business priorities.

Customer Success Manager (Credit Risk Domain)

Senior Customer Success Manager - Partner (Credit Risk)

FICO is seeking a Strategic Customer Success Manager who will serve as a trusted partner to key customers, focusing on driving transformational outcomes and sustainable growth. The role involves managing executive relationships, leading account strategies, and leveraging domain expertise in credit risk to deliver measurable business impact.

Customer Success - Partner (Credit risk)

Platform Solution Sales Executive

FICO is a global analytics software company helping businesses make better decisions through advanced analytics and technology. The Platform Solution Sales Executive will drive adoption and expansion of the FICO Platform across enterprise accounts in Australia, partnering with account managers and pre-sales teams. The role focuses on understanding financial services challenges, shaping complex enterprise solutions, building senior stakeholder relationships, and achieving sales targets.

Partner Account Manager - International Processors

FICO is a leading global analytics software company, helping businesses in 100+ countries make better decisions. The Partner Account Manager will drive partner-led growth by expanding the usage of FICO IP across the territory via assigned key Partners, focusing on identifying and securing new payment financial partnerships.

Director, Presales Data Science

FICO is a leading global analytics software company, helping businesses in 100+ countries make better decisions. The Director, Presales Data Science will act as a technical and analytical authority in presales, partnering with sales executives and client success managers to support the acquisition and renewal of FICO Score solutions across Consumer Lending clients.

Director/Principal Product Manager - Data Intelligence

FICO is a leading analytics and decision management company. The Director of Product Management - Data Intelligence will own the strategy, roadmap, and full product lifecycle for FICO Platform’s real-time data and signal layer, partnering with engineering, architecture, design, marketing, and field teams to deliver data capabilities that support fraud detection, next best actions, and customer decisioning.

Director/ Principal - Product Manager - Data Intelligence

Director/Principal - Product Management - Decision Authoring and Agentic AI

FICO is an analytics and decision management company that provides data-driven insights and software solutions for financial institutions and other industries. The Director/Principal, Product Management will define and deliver the next generation of decision strategy authoring, including agentic AI experiences, decision trees and graphs, machine learning, optimization, interoperability, explainability, and governance. The role owns product strategy and lifecycle outcomes while aligning cross-functional teams and representing customer needs.

Senior Manager, Content Marketing

FICO is a global analytics software company that helps businesses make better decisions. The Senior Manager, Content Marketing will own and execute myFICO’s B2C content strategy across multiple channels, balancing SEO and AIO expertise with accessible, compliant financial content. The role will lead editorial planning, content production, performance measurement, channel growth, and experimentation.

Senior Manager, Content Marketing (B2C; myFICO.com)

Key Account Manager

FICO is a leading global analytics software company that helps businesses make better decisions worldwide. The Key Account Manager role involves leading a critical client account in Canada, focusing on strategic leadership, solution innovation, and driving business growth through complex deal structuring and client advocacy. This position requires senior-level sales expertise and a strong ability to build and maintain strategic relationships with financial institutions.