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AI-powered customer service automation for ecommerce brands

DigitalGenius raises $14.75 million Series A for AI-based customer service solution | TechCrunch

DigitalGenius Raises $3M in Funding

Artificial intelligence startup DigitalGenius raises $3M to help companies automate customer service

DigitalGenius secures $4.1M; launches AI platform for customer service

Customer Success Manager

DigitalGenius uses AI Agents to transform customer experience for ecommerce brands. The Customer Success Manager will manage the success of new and existing UK and European clients across the post-sales lifecycle, including implementation scoping, delivery, KPI achievement, continuous improvement, customer support, case studies, renewals, and portfolio growth.

Implementation Engineer

DigitalGenius is redefining customer experience using AI-driven solutions for e-commerce brands. As an Implementation Engineer, you will drive the successful implementation of AI-powered solutions, working closely with clients to ensure seamless integration and effective use of the DigitalGenius platform.

Senior Software Engineer

DigitalGenius is a global company specializing in AI Agents to enhance customer experiences for ecommerce brands. They are seeking an experienced software engineer to work on their product's platform and backend services, focusing on building features and integrating with third-party systems.

Product Marketing Lead

DigitalGenius is a fast-scaling company with ambitious AI capabilities looking to establish a dedicated product marketing function. The Product Marketing Lead will own positioning, narrative, launches, and customer research, working closely with the executive team to shape the company's market presence.

DigitalGenius is a global company leveraging AI Agents to enhance customer experience for ecommerce brands. They are seeking an experienced Customer Success Manager to oversee post-sales customer engagement, manage client relationships, and ensure successful implementation and satisfaction of their solutions.

Customer Success Manager (North America)

DigitalGenius is an AI-driven company focused on transforming customer experiences for ecommerce brands. They are seeking an experienced Customer Success Manager to oversee post-sales customer engagement, manage client relationships, and ensure successful project implementations.

Sales Development Representative

DigitalGenius is the AI agent for e-commerce CX, combining proprietary artificial intelligence with process automation to deliver incredible customer satisfaction. The Sales Development Representative will be responsible for booking outbound meetings and engaging with prospects to drive new business, while working closely with the sales team to convert opportunities into qualified leads.

DigitalGenius is the AI agent for e-commerce CX, combining proprietary artificial intelligence with process automation to deliver incredible customer satisfaction. The company is seeking a Sales Development Representative to join their dynamic sales team, focusing on hunting new business and helping companies through their innovative product offerings.