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AI-powered omnichannel contact center and communications platform

Founder & CEO

Co-Founder & CTO

Dialpad Partners with Glean

NovelVox and Dialpad Expand Partnership to Power Agentic AI Across Healthcare and Financial Services

Journey Announces Partnership with Dialpad to Bring PCI-Compliant Payments to AI Agents

Dialpad Integrates with Google Workspace and Gemini Enterprise

Client Account Executive, Mid-Market

Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. As a Client Account Executive for Mid-Market, you will be responsible for strategic account management, growing revenue, and ensuring customer satisfaction across a portfolio of existing customers.

Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. As a Client Account Executive for Mid-Market, you will be responsible for strategic account management across existing customers while driving revenue growth and ensuring customer satisfaction.

Client Account Executive, Commercial

Dialpad is an AI platform for customer experience that helps organizations resolve customer problems through voice and digital interactions. The Client Account Executive, Commercial will manage a portfolio of existing customers, develop and execute account sales strategies, drive revenue growth, and ensure customer satisfaction and value realization.

Staff Software Engineer

Dialpad is an AI platform for customer experience that helps organizations resolve customer problems in real time across voice and digital channels. The Staff Software Engineer will own the platformization roadmap for shared services, architect reusable services, and lead projects that improve developer experience, productivity, security, and scalability.

Senior Software Development Engineer in Test (Agentic)

Dialpad is an AI platform for customer experience that helps organizations resolve customer problems in real time across voice and digital channels. The Senior Software Development Engineer in Test will own end-to-end quality and develop automated testing infrastructure for AI Voice Agent services, including frontend, backend, API, audio, text, orchestration, and safeguard workflows. The role also focuses on AI evaluation, observability, performance testing, and collaboration with development and Applied AI teams.

Sr. Software Development Engineer in Test (Agentic)

Staff Software Engineer (Platform)

Account Executive, Mid-Market

Dialpad is an AI platform for customer experience that helps organizations resolve customer problems through voice and digital communications. The Account Executive, Mid-Market owns the complete sales process, develops medium-sized business prospects, sources opportunities, manages complex transactions, and closes new customer deals for Dialpad’s communications products.

Applied Scientist

Dialpad is an AI platform for customer experience that helps organizations resolve customer problems in real time across voice and digital channels. The Applied Scientist will conduct R&D for autonomous voice agents, transcribed voice and chat features, NLP, machine learning, and real-time knowledge retrieval, while collaborating with engineering, product, and design teams to deploy models in production.

Sales Engineer III

Dialpad is an AI platform for customer experience and business communications. The Sales Engineer III owns product demonstrations and high-touch proofs of concept, partners with Account Executives throughout the sales process, and provides pre-sales technical support by translating Dialpad’s products into solutions for customer requirements.

Sr. AI Engineer - AI/ML Inference

Dialpad is an AI platform for customer experience that helps resolve customer problems in real time across voice and digital channels. The Senior AI Engineer will own production systems for speech models and third-party capabilities, including self-hosted inference, scalable services, reliability, observability, and release infrastructure. The role partners with Speech, MLOps, platform, telephony, and product teams to deliver reliable real-time speech systems.