Engineering

Business Development

Administrative

Product Management

Operations

Marketing

Sales

Human Resources

Program and Project Management

Entrepreneurship

CEO / Co-Founder

Co-Founder

Decagon Announces Decagon University to Prepare Every Team for the AI Era in Customer Experience

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Senior Software Engineer, Frontend

Decagon is the leading conversational AI platform empowering brands to deliver concierge customer experiences. They are seeking a Senior Software Engineer, Frontend to build and refine cutting-edge web applications, collaborating with designers and product managers to create seamless user experiences.

Strategy & Operations, Agent Product

Decagon is the leading conversational AI platform empowering brands to deliver concierge customer experience. The Strategy & Operations role for Agent Product involves leading high-impact strategic projects, collaborating with cross-functional teams, and designing systems to drive growth and efficiency.

Engineering Manager, Product

Decagon is the leading conversational AI platform empowering brands to deliver concierge customer experience. As a leader on the Product Engineering team, you will guide teams to build products that enable Customer Experience teams to train AI agents and develop methods to extract insights from unstructured data.

Solutions Engineering Manager

Decagon is the leading conversational AI platform empowering brands to deliver concierge customer experiences. They are seeking a Solutions Engineering Manager to build and lead the pre-sales solutions engineering function, focusing on team development and cross-functional collaboration to drive adoption of their AI-native platform.

Enterprise Account Executive

Decagon is the leading conversational AI platform empowering brands to deliver concierge customer experiences. They are seeking an Enterprise Account Executive to manage the full sales cycle for enterprise accounts, generate a pipeline from ICP accounts, and collaborate with various teams to ensure customer success.

Decagon is the leading conversational AI platform empowering brands to deliver exceptional customer experiences. The Solutions Engineering Manager will build and lead the pre-sales solutions engineering function, focusing on hiring, mentoring, and developing a team of Solutions Architects while collaborating with Sales, Product, and Engineering to align technical capabilities with customer outcomes.

Decagon is the leading conversational AI platform empowering brands to deliver concierge customer experience. They are seeking an Enterprise Account Executive to manage the full sales cycle for enterprise accounts, generate revenue, and collaborate with various teams to ensure customer success.

Senior HR Business Partner

Decagon is the leading conversational AI platform empowering brands to deliver concierge customer experience. They are seeking a Senior HR Business Partner to provide hands-on partnership to executives and managers while building out the HRBP function for scale, anticipating organizational needs, and shaping leadership effectiveness.

Human Resource Business Partner

Senior Software Engineer, Product

Decagon is the leading conversational AI platform empowering brands to deliver concierge customer experiences. The Senior Software Engineer will build products that enable Customer Experience teams to train AI agents and develop methods to extract insights from unstructured data generated through user conversations.

Senior Agent Product Manager

Decagon is the leading conversational AI platform empowering brands to deliver concierge customer experiences. The Senior Agent Product Manager will own the AI Agent building process, collaborate with engineering to design product features, and work closely with customers to define their AI roadmaps.