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Conversational AI platform for multi-channel customer support automation

CEO / Co-Founder

President / Co-Founder

Unmanned Systems (UxV) Market worth $117.84 billion by 2031 - Exclusive Report by MarketsandMarkets™

AI Assistant Market worth $26.75 billion by 2031 - Report by MarketsandMarkets™

Decagon Unveils AI for the Era of Personal Agents at Dialogues

Bain Capital Ventures lands $1.6B to back AI infrastructure, agents and physical AI

Strategic Account Director

Decagon is a conversational AI platform that helps brands deliver concierge customer experiences through AI agents across multiple channels. The Director, Strategic Accounts will develop and close strategic enterprise accounts, build executive relationships, identify expansion opportunities, collaborate on tailored solutions, and manage pipeline and revenue forecasting.

Agent Deployment Engineer

Decagon is a conversational AI platform that helps brands deliver concierge customer experiences through AI agents across voice, chat, email, SMS, and other channels. The company is hiring an Agent Deployment Engineer to own end-to-end execution of AI agent builds for enterprise customers, including architecture, integrations, testing, deployment, and technical delivery. The role is highly customer-facing and focused on translating requirements into reliable, production-grade agent implementations while improving the underlying platform through feedback loops.

Member of Technical Staff - New Grad

Decagon is a conversational AI platform that helps brands deliver concierge customer experiences through AI agents across multiple communication channels. The Member of Technical Staff will join an engineering team building systems behind Decagon's AI agents, owning work end to end and developing scalable solutions for complex system challenges.

Member of Technical Staff - New Grad (2027 Start)

Engineering Intern

Decagon is a conversational AI platform that helps brands deliver concierge customer experiences through intelligent agents. The Engineering Intern will contribute to production-ready initiatives across agent engineering, orchestration, enterprise product, or infrastructure, building scalable AI agent systems and gaining hands-on experience in a fast-paced environment.

Engineering Intern (Summer 2027)

Director of Agent Deployment Engineering

Decagon is a conversational AI platform that enables brands to deliver concierge customer experiences through AI agents across multiple channels. The Director of Agent Deployment Engineering will lead technical delivery for strategic enterprise customers, build and scale the deployment engineering organization, drive executive customer engagements, establish repeatable delivery playbooks, and influence the platform roadmap through deployment insights.

Software Engineer, Enterprise Product

Decagon is a conversational AI platform that helps brands deliver concierge customer experiences across multiple communication channels. The Software Engineer, Enterprise Product role focuses on developing and deploying production-level products and systems, taking ownership of problems end to end, and building customer-focused solutions with high-quality code.

Staff Software Engineer, Enterprise Product

Decagon is the leading conversational AI platform empowering brands to deliver concierge customer experiences. They are seeking a Staff Software Engineer to lead a full-stack product engineering team, driving technical direction and mentoring engineers while building tools that enhance customer interactions through AI.

Decagon is the leading conversational AI platform empowering brands to deliver concierge customer experiences. The role involves leading a full-stack product engineering team to shape the platform for creating and optimizing AI agents, working closely with various teams to define technical strategies and mentor engineers.

Senior Software Engineer, Enterprise Product

Decagon is a conversational AI platform that helps brands deliver concierge customer experiences through AI agents across multiple channels. The Senior Software Engineer will design and build scalable enterprise product systems that enable customers to configure, train, deploy, monitor, and optimize AI agents, while owning features from architecture through launch and iteration.

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. As a Senior Software Engineer on the Enterprise Product team, you will take ownership of designing and building robust, scalable systems that allow customers to create and optimize their AI agents with confidence.