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Customer Marketing Manager

Decagon is the leading conversational AI platform empowering brands to deliver concierge customer experiences. They are seeking a strategic and creative Customer Marketing Manager to build and scale programs that deepen customer engagement and celebrate customer success.

Product Manager, Research

Decagon is the leading conversational AI platform empowering brands to deliver concierge customer experiences. As the Research PM, you will drive the research roadmap, focusing on model training and evaluation systems to enhance Decagon's AI capabilities.

Senior Software Engineer, Enterprise Product

Decagon is the leading conversational AI platform empowering brands to deliver concierge customer experiences. As a Senior Software Engineer on the Enterprise Product team, you will design and build robust systems for customers to create and optimize their AI agents, collaborating with various teams to enhance workflows and capabilities.

Director, Strategic Accounts

Decagon is a leading conversational AI platform focused on enhancing customer experiences for major brands. They are seeking a Strategic Account Executive who will develop strategies to engage and close deals with key strategic clients, while building strong relationships and collaborating with internal teams to deliver tailored solutions.

Director, Strategic Accounts - West

Decagon is a leading conversational AI platform that empowers brands to deliver exceptional customer experiences. They are seeking a strategic and creative Customer Marketing Manager to build and scale programs that enhance customer engagement and advocacy through storytelling and community-building initiatives.

Staff Software Engineer, ML Infrastructure

Decagon is the leading conversational AI platform empowering brands to deliver concierge customer experiences. They are seeking a Staff ML Infrastructure Engineer to own the platforms for model training and inference, build distributed training systems, and design inference architecture.

Staff Software Engineer, Agent Orchestration

Decagon is the leading conversational AI platform empowering brands to deliver exceptional customer experiences. They are seeking a Staff Software Engineer to own the architecture of their agent platform, leading initiatives that enhance the orchestration engine and ensuring reliable agent interactions.

Senior Software Engineer, Agent Orchestration

Decagon is the leading conversational AI platform empowering brands to deliver concierge customer experiences. As a Senior Software Engineer on the Agent Orchestration team, you will design and build systems that determine how Decagon agents operate under real-world conditions, focusing on reliability, performance, and quality.

Staff Software Engineer, Enterprise Product

Decagon is the leading conversational AI platform empowering brands to deliver concierge customer experiences. The Staff Software Engineer will lead a full-stack product engineering team to shape the platform that enables customers to create and optimize their AI agents while mentoring engineers and driving technical direction.