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Firstsource and Cresta Partner to Accelerate AI-Powered Customer Experience Transformation

Cresta Launches Next Generation of Cresta Insights to Unlock Deeper, More Actionable Intelligence from Customer Conversations

Enterprise Account Executive

Cresta is a company that harnesses AI technology to enhance customer experiences, serving notable clients like United Airlines and Marriott. They are seeking an Enterprise Account Executive to engage with major companies in EMEA, focusing on strategic deals and building key relationships. This role involves shaping sales strategies and contributing to the growth of the EMEA region.

Enterprise Account Executive, EMEA

Sales Development Representative, APAC - Singlish

Cresta develops a unified AI platform that improves customer experiences through conversational AI, agent augmentation, and conversation intelligence. The Sales Development Representative will build the APAC sales pipeline through outbound prospecting, inbound qualification, targeted messaging, and collaboration with Sales and Marketing, with a focus on Singapore-based prospects and customers.

VP of Partnerships, EMEA

Cresta provides a unified AI platform that combines conversational AI agents, real-time human agent augmentation, and conversation intelligence to improve customer experiences. The VP of Partnerships, EMEA will define and execute the regional partnerships strategy, secure strategic partner-led deals, build the partner ecosystem, and drive customer acquisition and revenue growth through resell and co-sell motions.

Senior Software Engineer, Backend - Platform Team

Cresta is an AI platform company focused on improving customer experiences through conversational AI agents, agent augmentation, and conversation intelligence. The Senior Software Engineer will build scalable backend systems for agent assist integrations, authentication, and enterprise customer workflows while ensuring reliability, security, performance, and observability.

Customer Engineer

Cresta is a company focused on transforming customer experiences through AI solutions. As a Customer Engineer, you will deliver cutting-edge AI solutions to enterprise contact centers, leveraging your expertise in customer experience and technology integrations.

Revenue Analytics Manager

Cresta is a company that enhances customer experiences through its unified AI platform. They are seeking a Revenue Analytics Manager to build and own the analytical infrastructure that powers their go-to-market engine, translating data across Sales, Marketing, and Customer Success into actionable insights.

Cresta provides a unified AI platform for conversational AI agents, real-time human agent augmentation, and conversation intelligence. The Senior Software Engineer will build scalable backend systems for agent assist integrations, authentication, and security while collaborating across frontend, machine learning, infrastructure, product, engineering, and customer teams.

Senior Infrastructure Engineer/SRE

Cresta is an AI-driven company focused on enhancing customer experiences through its unified platform. The Senior Infrastructure Engineer/SRE will be responsible for designing and building core infrastructure, ensuring reliability across multi-cloud environments, and automating operations to support the engineering team.

Cresta provides a unified AI platform that combines conversational AI agents, real-time human agent augmentation, and conversation intelligence to improve customer experiences. The VP of Partnerships, EMEA will define and execute the regional partnerships strategy, secure strategic partner-led deals, build the partner ecosystem, and drive revenue through resell and co-sell motions.

Cresta is a company that leverages AI to enhance customer experiences, and they are seeking a Revenue Analytics Manager to join their Business Data & Intelligence team. This role involves building and maintaining the analytical infrastructure that supports their go-to-market engine, focusing on data reporting and insights across Sales, Marketing, and Customer Success.