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Contact center AI software for agent assist and QA

Founder | Partnerships

Balto Launches Kodi: Contact Center Leaders have a New Way to Ask Anything, Find the Answer, and Put It to Work

The Next Generation of Agent Assist is Here with Balto

Sierra Ventures Portfolio

Conversation Intelligence Leader Balto Secures $10 Million Series A Funding

Implementation Manager

Balto is a fast-growing AI contact center company focused on delivering exceptional customer experiences. The Implementation Manager leads multiple technical customer onboarding and deployment projects, manages integrations and troubleshooting, and serves as the primary technical contact through implementation and post-sales escalation.