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Agentic AI customer experience platform for enterprise contact centers

CEO at ASAPP

Product

For AI agents, it’s the best of times, it’s the worst of times

ASAPP Appoints Katie Stein as CEO to Accelerate AI Transformation of the Contact Center

March Capital Portfolio - ASAPP

ASAPP Appoints Somesh Khanna as Chairman of its Board of Directors

Chief Product Officer

ASAPP is hiring a Chief Product Officer to lead its product portfolio and translate advances in generative and agentic AI into reliable, commercially valuable enterprise products. The role owns product strategy, customer outcomes, product quality, cross-functional execution, market positioning, and the development of Product and Design teams.

Senior Product Manager, Voice

ASAPP delivers AI-powered customer experience solutions for enterprises and call centers. The Senior Product Manager will own the voice technology stack end to end, including the voice pipeline, roadmap, vendor relationships, telephony integrations, customer engagement, prioritization, and performance metrics.

Lead Machine Learning Engineer

ASAPP delivers AI-powered customer experiences and builds agentic AI systems for customers at scale. The Lead Machine Learning Engineer will design and own evaluation frameworks for agentic and LLM-based architectures, translate research into production-grade ML systems, collaborate across teams, and mentor engineers.

Senior Speech Software Engineer

ASAPP is building AI-powered customer experience solutions through globally diverse teams of technologists and problem solvers. The Senior Speech Software Engineer will develop and optimize the infrastructure and applied speech intelligence behind a real-time voice AI platform, including ASR and TTS systems. The role focuses on low-latency voice pipelines, speech quality evaluation, production observability, and collaboration with research, infrastructure, security, compliance, and product teams.

Speech Software Engineer

Director, Strategic Accounts

ASAPP delivers AI-powered customer experience solutions and helps organizations improve contact center performance through artificial intelligence. The Strategic Account Director will manage a national territory, grow existing customers, acquire new logos, advise enterprise customers on AI and ML adoption, and drive account strategies, bookings, forecasting, and cross-functional collaboration.

VP, Strategic Accounts

ASAPP delivers AI-powered customer experiences and helps enterprises optimize contact center performance. The VP of Strategic Accounts is an individual-contributor sales leader responsible for managing a national territory, expanding existing customers, acquiring new logos, and driving enterprise adoption of ASAPP’s AI and customer experience solutions.

Account Executive

ASAPP delivers AI-powered customer experience solutions and is seeking an experienced Account Executive to expand its enterprise business. The role focuses on managing a national territory, growing existing customers, acquiring new logos, advising customers on AI and ML adoption, and meeting bookings targets.

Staff Technical Product Manager

ASAPP is on a mission to deliver the best AI-powered customer experience. The Staff Technical Product Manager will own the strategy and execution for key product areas, including API Connections and developer SDKs, ensuring alignment with customer needs and technical capabilities.