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AI-powered outcome orchestration for contact centers

Executive Vice President

Managing Director, Financial & Home Services

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Afiniti Delivers First Unified AI Decisioning Platform for Enterprise Contact Centers that Protects & Grows Customer Lifetime Value

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Marketing Manager

Afiniti is a leading provider of customer experience artificial intelligence solutions used across multiple industries and customer experience channels. The Marketing Manager will support marketing activities within the Operations department and contribute to the company’s customer experience AI business.

Senior Manager, Customer Success

Afiniti provides AI-driven solutions that pair customers and contact center agents in real time to improve customer experiences, operational efficiency, and customer lifetime value. The Senior Manager, Customer Success owns the day-to-day success of assigned UK accounts, serving as the primary liaison between customers and internal teams while driving value realization, commercial performance, account growth, product advocacy, and AI adoption.

Director, Enterprise Sales

Afiniti develops AI-driven solutions that enhance customer lifetime value and operational efficiency in the contact centre industry. The Director, Enterprise Sales will drive revenue growth across enterprise and upper mid-market segments by generating demand, managing the full sales cycle, closing new business, and expanding existing accounts. The role also involves strategic account planning, cross-functional collaboration, executive engagement, and building repeatable pipeline and sales motions.

Enterprise Sales Director

Afiniti develops AI-driven solutions that improve customer experiences and operational efficiency in contact centers. The Enterprise Sales Director will drive revenue across enterprise and upper mid-market accounts by generating demand, managing the full consultative sales cycle, closing complex opportunities, and expanding strategic client relationships.

Afiniti provides AI-driven solutions that pair customers and contact centre agents in real time to improve customer experiences and operational efficiency. The Director, Enterprise Sales will drive revenue growth across enterprise and upper mid-market accounts by generating demand, managing complex sales cycles, closing new business, and expanding existing customer relationships.

Director Enterprise Sales

Afiniti develops AI-driven solutions that enhance customer lifetime value and operational efficiency in contact centers. The Director, Enterprise Sales will drive revenue growth across enterprise and upper mid-market segments by managing the full sales cycle, generating pipeline, closing complex opportunities, and expanding strategic client relationships.